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ROC Managers' Meeting

→ Europe/Zurich
CERN

CERN
Nick Thackray
Description
Actions, https://edms.cern.ch/document/753089 Minutes, https://edms.cern.ch/document/829338 This meeting is 09:00 to 10:30 UTC (11:00 to 12:30 Swiss local time). Phone number is: +41 22 767 6000 Access code is: 0147097 Or click here: https://audioconf.cern.ch/call/0147097 The conference call opens 5 minutes before the meeting starts.
    • 11:00 → 12:30
      ROC Managers' Meeting
      • 11:00
        Admin matters 5m
      • Quarterly Report
      • Meetings: Note change of day for next meeting - Wednesday 2 May
      • Milestones
      • Deliverables
      • Moderators
        •
      Speaker: Alistair Mills
      document
  • 11:00
    Feedback on minutes of last meeting
  • 11:05
    GGUS reports 10m
    Speaker: Diana Bosio
    • TPM Monitoring
      TPM Report
    • GGUS ticket escalation report
      Report
  • 11:15
    Site down-time procedures & tools 15m
    • Proposed EGEE Procedures for Service Interruptions
      Speaker: Maite Barroso
    • Proposal for site downtime broadcasting and reporting
      Speaker: Helene Cordier
      Slides
  • 11:30
    Review of failover plans for operations core tools 15m
    Wiki page is here: http://goc.grid.sinica.edu.tw/gocwiki/Failover_mechanisms/
  • 11:45
    Request for all ROCs to populate the list of internal SA1 issues
    The list can be found here: https://twiki.cern.ch/twiki/bin/view/EGEE/SA1_Internal_Issues
    Speaker: Nick Thackray
  • 11:45
    Tier1 weekly availability graphs in RC reports
    Speaker: Maite Barroso
    Slides
  • 11:45
    Updates to the operations manual
    The updates are highlighted via this link: https://twiki.cern.ch/twiki/bin/rdiff/EGEE/EGEEOperationalProceduresDraft?rev2=4&rev1=10&render=sidebyside
    The summary is:
    1. Change of references from SFT to SAM
    2. Info about Removing resources (not sites)
    3. Between 2nd and 3rd escalation step if the site responds but the problem still persists the COD suggest to site to go to downtime.
    4. Ticket should not expire during weekends and CODs do not have responsibilities during weekends.
    5. Security issues are not responsibilities for COD.
    6. Certificate validity test.
    7. Tickets should be reopened only if they are about the same problem.
    8. SAM alarm generation procedures.
    Speaker: Ioannis Liabotis
  • 12:20
    Review of action items 5m
    list of actions
  • 12:25
    AOB 5m
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