WLCG Collaboration Workshop (Tier0/Tier1/Tier2)

from to (Europe/Zurich)
at Prague ( Co-located with CHEP 2009 )
Description This workshop will have a strong WLCG operations focus. Topics include:
  • Service operations, e.g. data management & storage services, databases, analysis services;
  • Operations procedures and tools - reporting of problems, escalation, "Service Incident Reports", suspension of sites in case of major and/or prolonged problems (response targets etc.)
  • Downtime handling: scheduled, unscheduled, at risk etc.
  • Support issues: use of team and alarm tickets, targets for response to incidents, ...
  • Monitoring: VO-views, site views, aligning official availability with VO tests and production results, ...
Material:
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