Remember to report the comments from sites which didn’t meet the SLA target.
We start suspending sites:
CN-BEIJING-PKU (they should go according to the rules))
Taiwan-IPAS-LCG2 (they should go according to the rules)
INFN-PERUGIA (they should get removed next month if they don’t shape up)
LIP-Coimbra (also in the danger zone)
10:50
→
11:10
QR6
11:10
→
11:30
OAT deployment update
Comment on proposal to split OAT in 2, deployment (Nick Thackray) and advisory (chair to be nominated, waiting for EGI decision), both coordinated by James Casey. To be discussed at next meeting, together with mandate for advisory and links with individual tool advisories
slides
slides
11:30
→
11:40
weekly operations meeting
Evolution, who will have the responsibility to chair it?
Input from sites/ROCs
content
11:40
→
11:50
site support SLA metrics
ideas to implement site support SLA metrics:
– Maximum time to acknowledge GGUS tickets (target = 4 h)
– Maximum time to resolve GGUS incidents (target = 5 working days)
