-
14:00
Service Interventions, Use of Grid Portals, Problem Handling - Introduction
-
Doris Wochele
Maria Girone
(CERN)
-
14:15
An overview of EGEE operations & support procedures
-
Jules Wolfrat
(SARA)
-
14:45
Lessons learnt from WLCG Operations & Service Delivery
-
Jamie Shiers
(CERN)
-
15:00
Round table discussion
-
16:00
Visit of SARA Computing Centre