Name: User Support Workshop for VOs
Start: 2007-03-01T14:00:00+01:00
End: 2007-03-02T14:30:00+01:00
Location: Forschungszentrum Karlsruhe

User Support Workshop for VOs

from Thursday 1 March 2007 (14:00) to Friday 2 March 2007 (14:30)
Forschungszentrum Karlsruhe

: Sessions

: Talks

: Breaks

1 Mar 2007

2 Mar 2007

09:00	VO Views on User Support (until 10:30)
09:00	User support - the ESR view Slides
09:20	User support - the AUGER view - the VOCE view Slides
09:40	User support - the COMPCHEM view Slides
10:00	Discussion
10:30	--- Coffee break ---
11:00	Discussion of issues and topics from the VOs (until 12:00)
11:00	Proposal for VO user support working group
11:15	Discussion of issues and topics from the VOs

14:00	Presentation of the EGEE User Support Infrastructure (until 15:30)
14:00	Welcome and introduction
14:15	Overview of the EGEE support infrastructure Slides
14:45	Live demo of the user support portal
15:15	Discussion
15:30	--- Coffee break ---
16:00	VO Views on User Support (until 18:00)
16:00	User support - the CMS view Slides
16:30	User support - the ALICE view Slides
17:00	User support - the BIOMED view
17:30	Discussion

12:00	--- Lunch at the FZK canteen ---
13:00	Training for users and supporters (until 14:30)
13:00	Training for users and supporters

Choose timezone