14th SNUG meeting Suisse Romande (ServiceNow users)

Thursday 26 October 2023 - 09:00
CERN (31/3-004)

        : Sessions
    /     : Talks
        : Breaks
26 Oct 2023
AM
09:00
CERN welcome - Isabel Fernandez Gonzalez Nicole Cremel (CERN) (until 09:15)
09:15
Presentations by SNUG members - Isabel Fernandez Gonzalez (CERN) (until 10:30)
09:15 ServiceNow in Action: A Real-World Use Case at CERN - Eric Lienard (CERN)  
09:45 Deployment Process Automation - David Moliner Reyero (CERN)  
10:30
Coffee break - Isabel Fernandez Gonzalez (CERN) Nicole Cremel (CERN) (until 10:50) (31/3-009 - IT Amphitheatre Coffee Area)
10:50
Presentations by SNUG members - Isabel Fernandez Gonzalez (CERN) (until 12:00)
10:50 Rollback Contexts - Iban Eguia Moraza (Swisscom (Switzerland) Ltd)  
11:20 GenAI Controller in Practice - Francois Cisier (Sulzer)  
PM
12:00
Lunch - Isabel Fernandez Gonzalez (CERN) Nicole Cremel (CERN) (until 13:30) (504)
13:30
Presentations by ServiceNow and shaping SNUG's future - Isabel Fernandez Gonzalez (CERN) (until 15:00)
13:30 Data Security and Privacy - New capabilities with ServiceNow Vault - Markus Dillmann (ServiceNow Germany)  
14:00 Transform ERP, TODAY - Empowering the future of ERP operations with ServiceNow - Dipesh Palatia (ServiceNow)  
14:30 Shaping SNUG's Future Together: Closing Thoughts - All Participants  
15:00
Farewell coffee break and Data Centre VisitPoint - Nicole Cremel (CERN) Maarten Litmaath (CERN) (until 16:00)
15:00 Group 1  
15:30 Group 2  
16:00
Self-guided visit of the new CERN Science Gateway - Nicole Cremel (CERN) Isabel Fernandez Gonzalez (CERN) (until 17:30)