REQUEST_ID

Last status change

Last status

Inactivity index

Last update

Ticket age *

List of tickets which seem not to be handled by the appropriate support units

OSG

17042

2007-02-21

in progress

39

2007-02-21

70

18547

2007-02-15

assigned

36

2007-02-15

40

18550

2007-02-15

assigned

36

2007-02-15

40

18557

2007-02-15

assigned

36

2007-02-15

40

ROC_CE

16248

2007-02-20

in progress

44

2007-02-20

92

17492

2007-01-18

waiting for reply

53

2007-01-22

60

18169

2007-02-08

in progress

41

2007-02-08

47

19449

2007-03-08

in progress

22

2007-03-12

25

ROC_CERN

10304

2006-11-02

waiting for reply

100

2007-01-08

190

13335

2006-11-02

waiting for reply

96

2006-12-14

138

16244

2006-12-06

in progress

62

2007-02-22

92

18167

2007-02-06

in progress

32

2007-03-19

47

18305

2007-03-12

waiting for reply

23

2007-03-19

44

18361

2007-02-12

in progress

30

2007-03-19

43

18475

2007-02-27

in progress

31

2007-02-27

41

19019

2007-02-27

in progress

26

2007-03-12

32

19293

2007-03-05

waiting for reply

24

2007-03-12

28

19454

2007-03-09

in progress

22

2007-03-12

25

19511

2007-03-12

in progress

21

2007-03-12

25

19562

2007-03-12

in progress

21

2007-03-12

24

ROC_DECH

10299

2007-02-26

in progress

48

2007-04-09

190

19258

2007-03-05

in progress

26

2007-03-05

29

ROC_North

10287

2006-12-05

in progress

81

2007-02-21

190

14014

2007-04-01

assigned

28

2007-04-09

129

15464

2006-12-06

waiting for reply

84

2006-12-06

106

15794

2006-11-20

in progress

91

2006-11-20

100

15998

2006-12-04

waiting for reply

84

2006-12-04

98

16766

2006-12-19

waiting for reply

55

2007-03-01

81

16956

2007-01-05

in progress

54

2007-02-12

75

17894

2007-01-26

assigned

31

2007-04-09

54

17928

2007-01-29

assigned

47

2007-01-29

52

17942

2007-01-29

assigned

47

2007-01-29

52

18162

2007-02-08

in progress

40

2007-02-12

47

18165

2007-02-08

waiting for reply

40

2007-02-12

47

18533

2007-02-16

waiting for reply

36

2007-02-16

40

18885

2007-02-23

assigned

31

2007-02-23

34

18951

2007-02-26

assigned

30

2007-02-26

33

18954

2007-02-26

assigned

30

2007-02-26

33

18956

2007-02-26

assigned

30

2007-02-26

33

19450

2007-03-08

assigned

23

2007-03-08

25

19515

2007-03-09

assigned

22

2007-03-12

25

19516

2007-03-09

assigned

22

2007-03-12

25

ROC_Russia

18163

2007-02-14

in progress

39

2007-02-14

47

18170

2007-02-12

reopened

39

2007-02-12

47

ROC_UK/Ireland

16808

2007-03-15

waiting for reply

29

2007-03-19

80

19041

2007-02-27

in progress

19

2007-04-09

32

1

Creation date:

Page

of

1

46

Total # of tickets:

2007-04-13

* working days