Introduction & objectives https://www.gridpp.ac.uk/wiki/Category:GridPP_Operations

Wider VOs

Documentation https://www.gridpp.ac.uk/wiki/Documentation

Accounting https://www.gridpp.ac.uk/wiki/Accounting The Ops-Team helps the UK sites to publish the correct accounting information by leading benchmarking activities and performing checks on the published data.

Regional tools https://www.gridpp.ac.uk/wiki/Category:GridPP_Operations Tools such as Site Availability Monitoring (SAM) servers coupled with Nagios probes; a regional dashboard; and instances of the APEL accounting and Grid Operations databases, have been devolved to the regions in the move towards the EGI/NGI model. These tools provide monitoring, accounting and coordination at a national level. The Ops-Team ensures that these tools are deployed and individual members are experts who track technical developments and represent the UK in international discussions.

Monitoring https://www.gridpp.ac.uk/wiki/Monitoring The Ops-Team oversees the deployment of the increasing suite of Grid monitoring tools and helps sys-admins find, customise and interpret information relevant to their own sites.

LUNCH

Security https://www.gridpp.ac.uk/wiki/Security

Core services (... or On-duty if time)

Ticket follow-up https://www.gridpp.ac.uk/wiki/Ticket_follow-up Tickets may be raised by users via their VOs, from the on-duty team as described above, or from site-administrators experiencing problems with the middleware or infrastructure. Tickets may need to be forwarded through several interfaced ticketing systems to arrive at the appropriate expert and, once there, additional information if often required. The Ops-Team ensures that tickets are followed-up by facilitating communication; providing advice on the next step; and ensuring that tickets do not stagnate in the system.

Staged rollout https://www.gridpp.ac.uk/wiki/Staged_rollout The Grid is based on well-defined middleware components that are periodically updated with new functionality, security patches and bug fixes. Although verified at the developer-level, the UK needs to contribute to the worldwide rollout process that requires site-testing and feedback. The GridPP operations team (Ops-Team) must coordinate the certification of all releases in the UK context before rolling out to all UK sites.

Grid interoperation https://www.gridpp.ac.uk/wiki/Grid_interoperation Otherwise known as working with other grids. The ops-team need to remain aware of and contribute to developments in the NGI/NGS, in EGI and so on. This task is about how we work with those other grids and knowing for example what is required in the wider context.

Review & conclusions