BaticGrid 3rd All Hands Meeting, 15-17 May 2007, Tallinn, Estonia CERN Attendees: R. Naujikas Summary: SA1 -Problems: * issues with user certificate usage in multiple VOs * unstable/bad clusters -Solutions proposed: * improve support ticket processing - close ticket only when user says OK. * propose for users to copy results to SE at the end of job. * use FCR tool to temporary disable them. * start SAM testing in gamess and other VO's. * write test and start SAM testing of MPI support in clusters.