We would like to present a few important new features in SNOW like SLAs, new visibility levels, new priority matrix, revised notifications, etc.
This will be a one hour presentation with the possibility to raise questions and have on-line demonstrations.
Friday 8.6 at 16:00 - 17:00 in the BE Auditorium (B 6-2-024)
Hope to see you all,
GS and IT Service Management Team