b. Maria added Christoph into the e-group email@example.com where general savannah migration information circulates.
c. The technical precisions on each of the above tickets appear inside the tickets.
Summary on above agenda points 1-4:
1. The ticket submission can be possible from any GGUS user. The web form will have a URI like https://ggus.eu/pages/ticket_cms.php. Its layout should be like the TEAM ticket's form, so much simpler that the USER ticket submission form. The MoU field is even not necessary. ACTION: Christoph will comment in Savannah:134411 if anything else is needed on the form.
2. The "Notify site" value on this CMS-specific web ticket submission form will be taken from SiteDB.
3. There is a need to define CMS-specific GGUS SUs based on the expertise of the CMS squads. ACTION: Christoph will propose SU values to discuss in another such meeting.
4. The "Type of Problem" will have different CMS-specific values. Details and observations on the Cc field in Savannah:134416#comment4 ACTION: Christoph will propose ToP values to discuss in another such meeting. Guenter to check the ToP-Cc technical details.
Christoph asked what supporters at the sites, working in their local ticketing system, should do when they see the SU of a ticket is incorrect and they wish to re-assign the fastest way. Answer is: Do this directly in GGUS!