Welcome and headcount Room: TBD

Status reports Room: TBD Highlights of the week, 5 minutes for each WP (NA2, SA1, SA2, JRA1, JRA2)

User satisfaction survey, next all-hands, AOBs Room: TBD I've been asked to provide some measure of the ETICS user satisfaction as input for the forthcoming decision process to support ETICS in the future. How do we proceed. Next All-Hands meeting is planned to take place from June 22 to June 24 in Budapest hosted by SZTAKI, please confirm your availability for this dates

Deliverables, milestones and planning check Room: TBD Formal check of agreed milestones and planning

ETICS USIS (User Satisfaction Improvement Strategy) Room: TBD Improving user satisfaction about usage of the ETICS services is critical. ETICS is often perceived as slow and difficult to use. This is due to a number of factors: 1) Need for technical improvements in speed and usability 2) Disinformation or third-party rumours 3) General resistance to adopt 'procedures' We need to understand what to focus on and have a plan to address this issue as a combination of technical enhancements, training and dissemination. Where to start?

AOB Room: TBD