Oct 26 – 30, 2009
Lawrence Berkeley National Laboratory
America/Los_Angeles timezone

ITIL at CERN

Oct 29, 2009, 3:15 PM
30m
Bldg. 66 Auditorium (Lawrence Berkeley National Laboratory)

Bldg. 66 Auditorium

Lawrence Berkeley National Laboratory

1, Cyclotron Road, Berkeley, CA, 94720 USA
ITIL ITIL

Speaker

Dr Tony Cass (CERN)

Description

This talk will cover progress at CERN to improve service organisation throtugh adoption of ITIL principles.

Primary author

Dr Tony Cass (CERN)

Presentation materials