ServiceNow User Group (SNUG) Suisse Romande - 11ème réunion du groupe d'utilisateurs ServiceNow
Wednesday 13 June 2018 -
09:00
Monday 11 June 2018
Tuesday 12 June 2018
Wednesday 13 June 2018
09:30
09:30 - 09:45
Room: 774/R-013
09:45
09:45 - 10:15
Room: 774/R-013
10:15
Presentations by CERN Service Management teams
Presentations by CERN Service Management teams
10:15 - 11:00
Room: 774/R-013
One day at CERN…
-
Eric Lienard
(
CERN SMB/SMS
)
One day at CERN…
Eric Lienard
(
CERN SMB/SMS
)
10:15 - 10:30
Room: 774/R-013
10:30
Replicator
-
Africa Santos
(
CERN SMB/SMS
)
Pablo Del Castro
(
CERN SMB/SMS
)
Replicator
Africa Santos
(
CERN SMB/SMS
)
Pablo Del Castro
(
CERN SMB/SMS
)
10:30 - 10:45
Room: 774/R-013
10:45
CERN Service Status Board
-
Jorge Garcia Cuervo
(
CERN IT/CF/SM
)
CERN Service Status Board
Jorge Garcia Cuervo
(
CERN IT/CF/SM
)
10:45 - 11:00
Room: 774/R-013
11:00
Latest news from Knowledge 18
Latest news from Knowledge 18
11:00 - 12:00
Room: 774/R-013
12:00
Lunch at cafeteria Ô délices (Build. 774) and - in parallel - visits to CCC (2 visits with 20 participants, from 12h30 to 13h00 and 13h00 to 13h30)
Lunch at cafeteria Ô délices (Build. 774) and - in parallel - visits to CCC (2 visits with 20 participants, from 12h30 to 13h00 and 13h00 to 13h30)
12:00 - 13:55
Room: 774/R-013
12:30
Visit CERN Control Center (CCC) - Group 1
Visit CERN Control Center (CCC) - Group 1
12:30 - 13:00
Room: 874-R-001
13:00
Visit CERN Control Center (CCC) - Group 2
Visit CERN Control Center (CCC) - Group 2
13:00 - 13:30
Room: 874-R-001
13:55
Presentations from user group members
Presentations from user group members
13:55 - 16:15
Room: 774/R-013
14:00
Mobile interface and software quality at CERN
-
Iban Eguia
(
CERN SMB/SMS
)
Aitor Brazaola
(
CERN SMB/SMS
)
Mobile interface and software quality at CERN
Iban Eguia
(
CERN SMB/SMS
)
Aitor Brazaola
(
CERN SMB/SMS
)
14:00 - 14:30
Room: 774/R-013
14:30
Implementation of ServiceNow at Givaudan
-
Laurent Guerre
(
Givaudan
)
Implementation of ServiceNow at Givaudan
Laurent Guerre
(
Givaudan
)
14:30 - 15:00
Room: 774/R-013
15:00
GDPR Subject Access request at UICN
-
Jean-Luc Chatton
(
UICN
)
GDPR Subject Access request at UICN
Jean-Luc Chatton
(
UICN
)
15:00 - 15:30
Room: 774/R-013
15:30
Coffee break
Coffee break
15:30 - 15:45
Room: 774/R-013
15:45
Integration with Nexthink at Firmenich
-
Pierre Hug
(
Firmenich
)
Robin Chytil
(
Firmenich
)
Integration with Nexthink at Firmenich
Pierre Hug
(
Firmenich
)
Robin Chytil
(
Firmenich
)
15:45 - 16:15
Room: 774/R-013
16:15
Roundtable (feedback and proposal for next meeting) and - in parallel - AMS visit (two visits are planned from 17h to 17h30 and 17h30 to 18h, with around 20 participants per visit)
Roundtable (feedback and proposal for next meeting) and - in parallel - AMS visit (two visits are planned from 17h to 17h30 and 17h30 to 18h, with around 20 participants per visit)
16:15 - 17:50
Room: 774/R-013
17:00
Group 1 - AMS (Alpha Magnetic Spectrometer) control room visit (bus at 16h45 from Build. 774)
Group 1 - AMS (Alpha Magnetic Spectrometer) control room visit (bus at 16h45 from Build. 774)
17:00 - 17:30
Room: 946
17:30
Group 2 - AMS (Alpha Magnetic Spectrometer) control room visit (bus at 17h15 from Build. 774)
Group 2 - AMS (Alpha Magnetic Spectrometer) control room visit (bus at 17h15 from Build. 774)
17:30 - 18:00
Room: 946
18:00
18:00 - 18:10
Room: 774/R-013