EGEE reviewers and some projects (ETICS, EMI) require a workflow change: tickets due to bugs should remain "On Hold" rather than "Unsolved". Discussion.
Continuous user support assessment as required by MSA-1.6 via the weekly escalation reports Please follow the URL in advance and report on issues arising in the meeting.
New TPM shift tables: Italy, Germany (with help from IberGrid). News from the Dec 1st SA1 Coord. Meeting