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09:00
The WLCG Service from a Tier2 Viewpoint
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Duncan Rand
(Imperial College)
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09:30
The WLCG Service from a Tier1 Viewpoint
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Andrew Sansum
(Particle Physics)
Gareth Smith
(STFC (RAL))
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10:00
The WLCG Service from the Experiments' Viewpoint
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Graeme Andrew Stewart
(University of Glasgow)
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11:00
Service Incident Reports - Analysis of Key Issues over last 1-2 Quarters
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Edoardo Martelli
(CERN)
WLCG Service Coordination team
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11:30
Dealing with prolonged site downtimes
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Daniele Bonacorsi
(INFN)
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12:00
Resource Utilisation (network, I/O, CPU,..)
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Ian Fisk
(Fermi National Accelerator Laboratory (FNAL))