- 147194     UKI-LT2-RHUL             less urgent   in progress         2020-05-28     UKI-LT2-RHUL: deletion errors 
    - Couple of problems with disabled storages. Right now upgrading our storages to Centos7. These problems should be fixed now.

- 147189     UKI-NORTHGRID-MAN-HEP     less urgent   in progress          2020-05-28     UKI-NORTHGRID-MAN-HEP detion errors ...     
    - Services restarted, looking better; with pupper off, needs manual intervention; was a cron issue (needs 1.14 dpm version)

- 147082     UKI-NORTHGRID-MAN-HEP   urgent            waiting for reply     2020-05-21     File not accessible at ...     
    - Race condition; waiting for 1.14 to fix issue
    - Problem resolved - no response from dast; to close

- 146918     UKI-SCOTGRID-ECDF         less urgent   in progress          2020-05-19     Failovers from jobs running at ... 
    - no new update
- 146771     UKI-SCOTGRID-ECDF         less urgent   on hold             2020-05-21     UKI-SCOTGRID-ECDF deletion failures ... 
    - Site needs to disable ipv6, if needed, JW to respond.    

- 146651     RAL-LCG2                    urgent       involved     in progress     2020-05-27     singularity and user NS setup at RAL     
    - Rollback change to max_user_namespaces as it has negatively impacted LHCb and will pursue enabling unprivileged singularity instead.

- 146525     UKI-NORTHGRID-SHEF-HEP  urgent            on hold         2020-05-15     UKI-NORTHGRID-SHEF-HEP: evicted jobs     

- 146374     UKI-NORTHGRID-SHEF-HEP  urgent            on hold     2020-05-15     ATLAS pilot jobs idle on ...     
    - GR - reply in TB support

- 146159     UKI-SCOTGRID-GLASGOW     very urgent   in progress     2020-05-19     Unaccessible files at ...     
    - Priority to go into production; read_lan needs to be fixed in ATLAS
    - xrootd shows instabilitord in external connection (latest 4.12.1 version running, as plugin)
    - Why not RAL affected (4.11)? If problem with ceph-xrootd plugin
    - DPM; eventually to stop the queues; and physical move useful nodes as and when restrictions allows to be added to Ceph.
    - See if this ticket can be closed, and follow-up in decommissioning Jira

- 145688     UKI-NORTHGRID-MAN-HEP     less urgent   on hold     2020-04-02     Very old version of squids at ...     
    - on Hold

- 145510     RAL-LCG2                   urgent                on hold     2020-05-13     RAL-LCG2: timeouts on stage-in/outs     
    - On hold, moving to close

- 144759     UKI-SCOTGRID-GLASGOW     less urgent   on hold     2020-02-17     High traffic from UKI-SCOTGRID-GLASGOW ... 
    - Complex arrangement between data centre and older systems. 
    - Final solution only likely with move to DC, new hardware
    - Initial problem seems to be solved, but keep ticket open to follow progress

- 142329     UKI-SOUTHGRID-SUSX         top priority  reopened     2020-05-24     CentOS7 migration UKI-SOUTHGRID-SUSX     
    - Test jobs running; ask to enable all nodes now