GLM

Monday 15 Nov 2010, 09:00 → 11:00 Europe/Zurich

513/1-027 (CERN)

Frederic Hemmer (CERN)

09:00 → 10:00 Service Management Tool implementation status

Speaker: Mats Moller (CERN)

document Service_Desk_Roadmap_v4.pdf

more information CERN_Time_lines_V5.xls

Slides SM_GLM_November_2010.pdf SM_GLM_November_2010.pptx

10:00 → 10:30 Discussion

10:30 → 11:00 A O B