USAG meeting Theme: should we re-invent ourselves?
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Europe/Zurich
28-R--006 (CERN)
28-R--006
CERN
Description
User Support Advisory Group (USAG) meeting
This group is, in EGEE III, the successor of the EGEE II Executive Support Committe (ESC).
Dial-in numbers: +41227676000 (English, Main)
Access codes: 0198612 (Leader)
0108585 (Participant)
Leader site: https://audioconf.cern.ch/call/0198612
Participant site: https://audioconf.cern.ch/call/0108585
- Agenda approval
- Comments on the summary from the September 23rd USAG@EGEE'09 meeting [here].
- Continuous user support assessment as required by MSA-1.6 via the weekly escalation reports Do we need to continue doing this?
- Can we release the model document [here]?
- Are there more comments on the User Support Strategy note.
- After the sessions at EGEE'09 on the future of User Support do we need more USAG meetings on Strategy?
- New GGUS development: savannah #108708 site-ROC association on the ticket submission form.
- Review Action List All actions are now done as per [point 7 of these notes.]
- A.O.B.
- This item was not discussed at the meeting due to lack of time and very few participants:In addition to the imminent time-plan (appended) for Regional Dashboards (follow EGEE'09 presentation by Cyril , a nagios-ggus interface savannah #104188 and savannah 110701 new ticket type 'nagios' now enter testing period. Development is based on GGUS interface document for Grid Messaging.
- Next meeting date: Thursday 3 December 2009 @ 9:30 CET to bridge the October-January gap! (NB! Unusual date. Algorithm violation!)
The agenda of this meeting is empty