Name: USAG meeting - Theme: From ROLLOUT to GGUS
Start: 2010-01-21T09:30:00+01:00
End: 2010-01-21T11:00:00+01:00
Location: CERN

Description

This group is, in EGEE III, the successor of the EGEE II Executive Support Committe (ESC).
Information twiki

Lets try to use EVO this time. Connection data:
Title: USAG Meeting 2010-01-21
Description: USAG Meeting 2010-01-21 on ROLLOUT traffic in GGUS
Community: Universe
Password: usag20100121
Meeting Access Information:
- Meeting URL
http://evo.caltech.edu/evoGate/koala.jnlp?meeting=MDMaM82v2tDaDB9t9nD99D
- Password: usag20100121
http://evo.caltech.edu/evoGate/telephone.jsp
- Phone Bridge
ID: 1547847
Password: 8862
Audioconf defined as a backup solution. We should all use the same tool!
User Support Advisory Group (USAG) meeting
Dial-in numbers: +41227676000 (English, Main)
Access codes: 0175932 (Leader)
0185905 (Participant)
Leader site: https://audioconf.cern.ch/call0175932 /
Participant site: https://audioconf.cern.ch/call/0185905

ITROC request for discussion ("Text" file appended). (As Tiziana had to leave).
Agenda approval
Comments on the notes from the December 10th USAG meeting [linked from here].
Continuous user support assessment as required by MSA-1.6 via the weekly escalation reports Please follow the URL in advance and report on issues arising in the meeting.
New GGUS development: savannah #111183 encourage ROLLOUT list users to use GGUS by opening a ticket on their behalf.
Ticket solution times pledged/expected: savannah #112031 When selecting a GGUS ticket priority how soon can one expect the solution? Discussion.
Review Action List published right after the last meeting linked from here.
A.O.B.

Status of the GGUS fail-safe system development. savannah #101122
Final version of the Strategy note (v.1.0) Final? presented at the SA1 Coordination meeting of 2009-12-15. Can it be Released?
Any comments from / experience with new GGUS feature in operation since 2009-12-09: savannah #108708 site-ROC association on the ticket submission form.

Next meeting date: NB!! PENULTIMATE MEETING! Various dates in March 2010. Meeting moved to 4pm CET for the american partners. Please use this doodle page to choose!!
Last Update: 2010-01-20 by M.Dimou

USAG meeting - Theme: From ROLLOUT to GGUS

28/R-014

CERN

Lets try to use EVO this time. Connection data:

Audioconf defined as a backup solution. We should all use the same tool!