Report on EMI support status
GGUS Dashboard - EMI User support Procedure
As of 2011-12-18, there are 180 open tickets in EMI SUs, of which:
- 13 assigned,
- 55 in progress,
- 95 on hold,
- 2 reopened,
- 15 waiting for reply.
The tickets in assigned include:
- 0 top priority,
- 1 very urgent,
- 1 urgent,
- 11 less urgent.
Assigned ticket detail (per priority):
Tickets to be discussed