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WLCG Collaboration Workshop (Tier0/Tier1/Tier2)

21–22 Mar 2009

Prague

Europe/Zurich timezone

Support issues: use of team and alarm tickets, targets for response to incidents, ...

WLCG Operations Session

22 Mar 2009, 13:30

Julia Andreeva (CERN)

Slides

SupportIssues.pdf

SupportIssues.pptx