Change description: Add a fourth field to the existing 3 ones in Site ID cards in the GOC DB: "contact e-mail", "security e-mail", "emergency e-mail" -- GGUS sends mails to this contact in case of security alerts.
Fourth field definition: "helpdesk e-mail" : -- mail of contact of local helpdesk that could trigger tickets within, set to contact e-mail by default.
Important Remark and line of reasoning: Broadcast, Reminders and Downtime Notifications would still point to site contact only . Adding this specific field would drive sites and ROC to differentiate the 2 "contact e-mail" and "helpdesk e-mail" and fill in the new e-mail appropriately if they want to avoid the aforementioned use-case.