Participants:
David Bouvet (DB)
Marco Verlato (MV)
Mario David (MD)
Wolfgang Thoene (WT)
Ron Trompet (RT)
Summary:
- WT ask if all participants have read the draft ofthe Task Force Proposal --> all did
- A discussion takes place regarding the comments to the document so far
- MD presented his idea to split the discussion to a cenral helpdesk application and Call
Desk/Support team
- WT and MV think thisis not a good idea, as the current support structures will make this
happen
- No final solution on this item
- We want to wait for more comments
- WT tells that the draft was also send to the ROC Managers
Action items:
-
- all members should provide a list of their current structures, to see how
the ROC is organised in terms of support. Please send a one page PowerPoint
or OpenOffice Impress file. WT will provide a list of common groups :-)
***** I AM STILL MISSING THE ONE AND OTHER :-)*****
- WT will provide new section within the darft document describing the support organisations he
allready received.
Next Meeting will be on July 22th at 10:30h MESZ (local German time) in Desert virtual room .
Please could you think of a schedule for a personal meeting of the group. Who should host this
etc. As many of us will go for some holidays I guess we should maybe find a date to finish the
paper !?
Wolfgang
