S183/SMB Service Desk contract review meeting: May 2020

Session

Agenda

10 Jun 2020, 11:00

Description

1. Agreement on the agenda & definition AOB

2. Action list resulting from previous contract review meeting

3. April 2020 penalty definitions

4. May 2020 KPIs reports

5. Evaluation of the current situation:

     By the Contractor (Francois Perez Torres)
   
    By CERN (Emilie Kirschner‎)
   

6. Period of CERN’s gradual restart following CERN’s safe mode in response to the COVID-19 pandemic

7. Documents

8. AOB

Best regards