SCE - Improving processes (Part 1)

Thursday 27 May 2021, 09:00 → 12:20 Europe/Zurich

1 Introduction and who is who

2 Key Quality concepts (The vocabulary you need to know)

ISO 9000:2015
Quality management systems — Fundamentals and vocabulary

Speaker: Isabel Bejar Alonso (CERN)

Link

3 Improvement processes - Key vocabulary

A fast look at the Improvement jargon
PDCA (Plan, Do, Check, Act)
5S (Sort, Straighten, Shine, Standardize, Sustain)
8 Wastes (over processing, transportation handling, unnecessary inventory, unnecessary motion, waiting, defects, overproduction, people)
Force and effect diagrams (Ishikawa)
DMAIC (Define, Measure, Analyse, Improv, Control)
Kanban
FMEA
SIPOC
SPC
5Ws
8Ds
...

Link

4 Comparing improvement processes

Lean
Six sigma
Kaizen
In a nutshell

Link

5 Define Value

Determine the scope
Define value thought customer eyes
Identify waste

Link

6 Map the value stream

Map current state
Collect and analyze data for VSM
Establish lean fundamentals

Link

10:40 Questions & Break

7 Establish flow

Determine customer demand
Balance teh process
Standardize teh work

Link

8 Implement pull

Create a pull system
Reduce batching
Manage inventory

Link

9 Strive for perfection

Identify root causes
Error-proof process
Sustain improvements

Link

10 Preparing the 1st of June exercise

The business case. My first day at CERN
- Who am I in the process
- Identification of requirements, processes, waste and non conformities
- My role during the exercise

My first day at CERN