ROC Managers' Meeting

Tuesday 17 Apr 2007, 11:00 → 12:30 Europe/Zurich

CERN

CERN

Nick Thackray

Description

Actions, https://edms.cern.ch/document/753089 Minutes, https://edms.cern.ch/document/829338 This meeting is 09:00 to 10:30 UTC (11:00 to 12:30 Swiss local time). Phone number is: +41 22 767 6000 Access code is: 0147097 Or click here: https://audioconf.cern.ch/call/0147097 The conference call opens 5 minutes before the meeting starts.

- 11:00 → 12:30
  ROC Managers' Meeting
  - 11:00
    
    Admin matters 5m
  - Quarterly Report
  - Meetings: Note change of day for next meeting - Wednesday 2 May
  Speaker: Alistair Mills
  
  document

11:00

Feedback on minutes of last meeting 1m

11:05

GGUS reports 10m

Speaker: Diana Bosio

TPM Monitoring

TPM Report
GGUS ticket escalation report

Report

11:15

Site down-time procedures & tools 15m

Proposed EGEE Procedures for Service Interruptions

Speaker: Maite Barroso
Proposal for site downtime broadcasting and reporting

Speaker: Helene Cordier

Slides

11:30

Review of failover plans for operations core tools 15m

Wiki page is here: http://goc.grid.sinica.edu.tw/gocwiki/Failover_mechanisms/

11:45

Request for all ROCs to populate the list of internal SA1 issues 1m

The list can be found here: https://twiki.cern.ch/twiki/bin/view/EGEE/SA1_Internal_Issues

Speaker: Nick Thackray

11:45

Tier1 weekly availability graphs in RC reports 1m

Speaker: Maite Barroso

11:45

Updates to the operations manual 1m

The updates are highlighted via this link: https://twiki.cern.ch/twiki/bin/rdiff/EGEE/EGEEOperationalProceduresDraft?rev2=4&rev1=10&render=sidebyside
The summary is:

Change of references from SFT to SAM
Info about Removing resources (not sites)
Between 2nd and 3rd escalation step if the site responds but the problem still persists the COD suggest to site to go to downtime.
Ticket should not expire during weekends and CODs do not have responsibilities during weekends.
Security issues are not responsibilities for COD.
Certificate validity test.
Tickets should be reopened only if they are about the same problem.
SAM alarm generation procedures.

Speaker: Ioannis Liabotis

12:20

Review of action items 5m

12:25

AOB 5m