EMI EMT-coordination

Monday 5 Dec 2011, 15:00 → 16:45 Europe/Zurich

Andrea Ceccanti (Istituto Nazionale Fisica Nucleare (IT))

Title: EMI EMT-Coordination Community:
EMI Meeting Access Information:

• Meeting URL http://evo.caltech.edu/evoNext/koala.jnlp?meeting=eneueMvivIaua2a2In
• Password: emiemt
• Phone Bridge ID: 66455, Password: 1423
• Phone Bridges Numbers http://evo.caltech.edu/evoGate/telephone.jsp

NOTE: THE MEETING IS RECORDED** (for minutes-taking only purposes, then the files are deleted)

15:00 → 15:10 Welcome

list pf participants

Mandatory & Recommended participants: ALL PTs representatives

15:10 → 15:15 SA2 announcements

• SA2/QA - EMI Policies status
  • EMI - EPEL compliance
• SA2/Tooks - ETICS & EMI platforms status
  • Current ETICS-clients

15:15 → 15:25 EMT Action List

EMI-EMT Action List Tracker

• EMT incidents
• EMT documentation problems

15:25 → 15:50 EMI Releases Status

Report on status of releases:

EMI-1 (Kebnekaise)

• EMI 1 Kebnekaise maintenance

EMI 1 Products Releases tracker


Important Dates

• Update 10 released: 24.11.2011
• Update 11 - starts, 05.12.2011, should be released 15.12.2011 (last 2011's update)
• First 2012 EMI 1 Updates:
  • Update 12 - 09.01.2012 - 19.01.2012
  • Update 13 - 06.02.2012 - 16.02.2012
  • Update 14 - 05.03.2012 - 15.03.2012
  • Update 15 - 02.04.2012 - 12.02.2012

Products status:

• certified, ready for testbed & testbed deployed products
• verified products
• open tasks
• released products

EMT report - RfCs status: as of 02.12.2011

• al reported RfCs are already addressed in the previouse Update 10 (to be closed) and in the present Update 11 => nothing to be planned

EMI in EGI/UMD status - 05.12.2011

EMI 2 (Matterhorn)

• EMI 2 Activity
• EMI 2 Products Releases tracker

15:50 → 16:00 EMI Support Status

Report on EMI support status

GGUS Dashboard - EMI User support Procedure

As of 2011-12-02, there are 170 open tickets in EMI SUs, of which:

• 6 assigned,
• 50 in progress,
• 93 on hold,
• 2 reopened,
• 19 waiting for reply.

The tickets in assigned include:

• 0 top priority,
• 1 very urgent,
• 0 urgent,
• 5 less urgent.

Assigned ticket detail (per priority):

• very urgent
  • (gLite WMS) - "EMI WMS WMProxy can lose jobs" #76824
    • SLA VIOLATION: Delay: 3 work days (Assigned on: 2011-11-25 18:18:10. Had to be taken in charge before 2011-11-30 09:00:00)
  • Of the 1 very urgent tickets, 1 violates the SLA
• less urgent:
  • (CREAM-BLAH) - "EMI Update 10 CREAMCE authentication problem" #76965
    • SLA check: OK (Assigned on: 2011-12-02 10:11:15. To be taken in charge before 2011-12-23 10:11:15)
  • (DPM Development) - "DPM space reservation question" #76905
    • SLA check: OK (Assigned on: 2011-11-30 17:23:39. To be taken in charge before 2011-12-21 17:23:39)
  • (AMGA) - "SUs time zone needed" - #76444
    • SLA check: OK (Assigned on: 2011-11-15 15:20:27. To be taken in charge before 2011-12-06 15:20:27)
  • (Information System Development) - "bdii tmpfs fills up and silently fails" - #76337
    • SLA check: OK (Assigned on: 2011-11-15 10:41:11. To be taken in charge before 2011-12-06 10:41:11)
  • (gLite Hydra) - "Hydra service administration" - #76138
    • SLA check: OK (Assigned on: 2011-11-14 15:55:16. To be taken in charge before 2011-12-05 15:55:16)
  • Of the 5 less urgent tickets, 0 violates the SLA
  
  Tickets to be discussed

16:00 → 16:30 AOB