USAG meeting - Theme: GGUS 7.0 - Implementation of TEAM and ALARM tickets for Tier1 sites.

Thursday 17 Jul 2008, 09:30 → 11:00 Europe/Zurich

28-R--006 (CERN)

User Support Advisory Group (USAG) meeting This group is, in EGEE III, the successor of the EGEE II Executive Support Committe (ESC).

Information twiki

Telephone connection information:
Dial-in numbers: +41227676000 (Main)
Access codes: 0195627(Leader)
0105600(Participant)
Leader site: https://audioconf.cern.ch/call/0195627
Participant site: https://audioconf.cern.ch/call/0105600

1. Agenda approval
2. Comments on minutes from the June 5th meeting [here]
3. Discussion on EGEE III Milestone MSA1.6 on GGUS assessment:
   Make a Table of Contents for MSA1.6 to facilitate Kai's work due in September. Define GGUS and NA4 contributors. Extract from the EGEE III Description of Work document around page 123:
   ------- MSA1.6 Assessment of the status of user support SA1 IFAE PM4
   An assessment of the status of user support, including input from stakeholders in NA4 and SA1. It will include the plan for user support for the remainder of the project and indicate strategies for support in an EGI/NGI model. --------
   Kai's draft appended as "More information".
4. Feedback from VOs on GGUS Rel. 7.0 [features listed here].
5. Discussion on the submitted GGUS Plan DSA1.1. EDMS Ref. here .
6. A.O.B.
   1. Do GGUS ticket subscribers wish to get all notifications on ticket updates? [More info]
   2. Next meeting 28/8 or 4/9?
   3. USAG @ EGEE08 on 25/09/2008 at 11am approved and added in the programme

Last Update: 2008-07-15 by M.Dimou

document DSA1.1_V0.4.doc DSA1.1_V0.4.pdf

Minutes minutes20080717.rtf

more information MSA1.6_contents_draft.eml

text USAG_Action_20080506-1.eml