In this talk I review new results in NLO calculations. In the first part, I am going to present a generalization
of the dipole subtraction method to processes involving massive partons. The theory is QCD, although the method has
also been applied for calculating electroweak corrections elsewhere. Particular emphasis is devoted to the smooth
small-mass (or equivalently high-energy) behaviour of the cross sections. The singular structure of one-loop
amplitudes of massive partons (QCD, SUSY QCD) is also derived. In the second part of the talk I present NLO
predictions to three-jet leptoproduction and compare the predictions to recent data obtained with the H1 detector at
HERA. The inclusion of the NLO corrections decreases the scale-dependence of the predictions significantly and
improves the agreement between data and predictions remarkably.