USAG meeting - Theme: Feedback from the Direct Routing of 'normal' GGUS tickets to ALL Sites released on Jan 21st 2009.

Thursday 29 Jan 2009, 09:30 → 11:00 Europe/Zurich

28-R-006 (CERN)

User Support Advisory Group (USAG) meeting This group is, in EGEE III, the successor of the EGEE II Executive Support Committe (ESC).

Information twiki

Dial-in numbers: +41227676000 (English, Main)
Access codes: 0112788 (Leader)
0122761 (Participant)
Leader site: https://audioconf.cern.ch/call/0112788
Participant site: https://audioconf.cern.ch/call/0122761

1. Agenda approval
2. Comments on minutes from the November 27th USAG meeting [here]
3. Feedback from the Direct Routing of 'normal' GGUS tickets to ALL Sites released on Jan 21st 2009.
4. Continuous user support assessment as required by MSA-1.6 via the weekly escalation reports
5. Report from the EGEE-to-EGI Transition meeting by Torsten. [Agenda].
6. Review Action List [go to the end of these notes. There is only one action item.].
7. Next meeting date: Thu 26 Feb 2009 @ 9:30 CET
8. A.O.B.
   1. How to remove inactive VO Support (bla) units from GGUS for inactive VO, named 'bla' [related savannah ticket #106178]

Last Update: 2009-01-21 by M.Dimou

Minutes USAG_20090129.html