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14th SNUG meeting Suisse Romande (ServiceNow users)
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Europe/Zurich
31/3-004 - IT Amphitheatre (CERN)
Description
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| Registration is closed. Deadline for registration was October 6th. |
Some details on the event (lunch break and visits, CERN site access, map) are available on this page and all details on the registration procedure and the visitor access card (with pictures) on this other page.
We have reached the maximum number of 70 participants!
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09:00
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09:15
Conveners: Isabel Fernandez Gonzalez, Nicole Cremel (CERN)
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09:15
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10:30
Presentations by SNUG members 31/3-004 - IT AmphitheatreConvener: Isabel Fernandez Gonzalez (CERN)
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09:15
ServiceNow in Action: A Real-World Use Case at CERN 25m
Join us for an insightful session featuring Eric Lienard, a member of the CERN Service management ream, who will delve into a practical and hands-on use case developed with ServiceNow at CERN. Discover how this powerful platform is being applied in a real-world scenario to drive efficiency, streamline processes, and enhance productivity. Gain valuable insights and inspiration for harnessing the full potential of ServiceNow in your own environment. Don't miss this opportunity to learn from one of the experts and explore the possibilities of ServiceNow in action!
Speaker: Eric Lienard (CERN) -
09:45
Deployment Process Automation 25m
A member of the CERN developer team will share how they've simplified and automated deployment releases processes. They've automated many tasks to save time and prevent errors. Learn how you could do the same to make your deployments smoother.
Speaker: David Moliner Reyero (CERN)
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09:15
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10:30
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10:50
Coffee break 31/3-009 - IT Amphitheatre Coffee AreaConveners: Isabel Fernandez Gonzalez (CERN), Nicole Cremel (CERN)
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10:50
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12:00
Presentations by SNUG members 31/3-004 - IT AmphitheatreConvener: Isabel Fernandez Gonzalez (CERN)
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10:50
Rollback Contexts 25m
When we manage records in audited tables, for every change, a rollback context is created by default. This also happens to deletions in non-audited tables. Rollback contexts generate a bit overhead in the instance and, if not configured properly, this can lead to poor performance and even downtime of the instance. In this talk you will learn how to configure rollback contexts so that the impact is minimised.
Speaker: Iban Eguia Moraza (Swisscom (Switzerland) Ltd) -
11:20
GenAI Controller in Practice 25m
Join us for a practical presentation by Sulzer, a key player in the controlled rollout of GenAI Controller. Explore how this innovative technology is being put to the test and learn from Sulzer's experiences. We'll provide a firsthand look at real-world applications and discuss the potential of GenAI Controller. It's a chance to engage in meaningful conversations and gain valuable insights from the Sulzer team.
Speaker: Francois Cisier (Sulzer)
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10:50
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12:00
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13:30
Lunch 504
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Conveners: Isabel Fernandez Gonzalez (CERN), Nicole Cremel (CERN) -
13:30
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15:00
Presentations by ServiceNow and shaping SNUG's future 31/3-004 - IT AmphitheatreConvener: Isabel Fernandez Gonzalez (CERN)
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13:30
Data Security and Privacy - New capabilities with ServiceNow Vault 25m
Markus Dillmann, Sr. Advisory Solution Consultant ServiceNow Germany, will explain some of the recently introduced privacy and encryption capabilities like CLEE, Secrets Management and the "Data Privacy" module, all based on the KMF. Additionally he'll cover the new "Zero Trust Access" that was introduced in Vancouver.
Speaker: Markus Dillmann (ServiceNow Germany) -
14:00
Transform ERP, TODAY - Empowering the future of ERP operations with ServiceNow 25m
Dipesh Patalia, Sr. Solutions Executive ServiceNow, will explain some of the recently introduced Finance and Supply Chain capabilities focusing on Sourcing & Procurement Operations, Supplier Lifecycle Operations and Accounts Payable Operations. Additionally, he'll cover the challenges across organisations transforming to Clean Core for SAP migrations.
Speaker: Dipesh Palatia (ServiceNow) -
14:30
Shaping SNUG's Future Together: Closing Thoughts 25m
The SNUG community in Suisse Romande can be a platform for us to connect, exchange valuable information and to respond to issues as we have recently experienced ( the ServiceNow data leak by taking advantage of the "simple list widget", https://www.enumerated.ie/servicenow-data-exposure).
Let's take a moment to discuss SNUG's future.
We'll explore the types of events we should organize, our role in providing feedback to ServiceNow, and hear your valuable ideas as we collectively shape SNUG's direction.
Your input is the final piece of our productive day.Speaker: All Participants
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13:30
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15:00
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16:00
Farewell coffee break and Data Centre VisitPoint 31/3-004 - IT Amphitheatre
The VisitPoint is designed to give visitors an immersive experience of the day-to-day life, history and functioning of IT at CERN.
With our warm thanks to Maarten Litmaath who gave us a wonderful presentation of the DCVP !
Conveners: Maarten Litmaath (CERN), Nicole Cremel (CERN)-
15:00
Group 1 30m
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15:30
Group 2 30m
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15:00
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16:00
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17:30
Self-guided visit of the new CERN Science Gateway 31/3-004 - IT Amphitheatre
The new CERN Science Gateway is CERN’s new flagship centre for science education and outreach.
It will be officially inaugurated on 7 October and open to the public as of 8 October. The CERN Science Gateway will allow to receive many more visitors than CERN is able to welcome today, but it will also allow us to expand education and outreach activities, reach new audiences from 5 years old and upwards, engage more with the local population, attract the young generation to careers in science, technology, engineering and mathematics (STEM) and forge new links with science education and outreach centres in the Member States and beyond.
We will take all interested participants to the Science Gateway and leave them there. Exhibitions close at 5pm and are self-service.
Conveners: Isabel Fernandez Gonzalez (CERN), Nicole Cremel (CERN)
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09:00
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09:15
