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14th SNUG meeting Suisse Romande (ServiceNow users)

26 October 2023
CERN
Europe/Zurich timezone

Contribution List

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  1. 1. ServiceNow in Action: A Real-World Use Case at CERN
    Eric Lienard (CERN)
    26/10/2023, 09:15

    Join us for an insightful session featuring Eric Lienard, a member of the CERN Service management ream, who will delve into a practical and hands-on use case developed with ServiceNow at CERN. Discover how this powerful platform is being applied in a real-world scenario to drive efficiency, streamline processes, and enhance productivity. Gain valuable insights and inspiration for harnessing...

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  2. 4. Deployment Process Automation
    David Moliner Reyero (CERN)
    26/10/2023, 09:45

    A member of the CERN developer team will share how they've simplified and automated deployment releases processes. They've automated many tasks to save time and prevent errors. Learn how you could do the same to make your deployments smoother.

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  3. 5. Rollback Contexts
    Iban Eguia Moraza (Swisscom (Switzerland) Ltd)
    26/10/2023, 10:50

    When we manage records in audited tables, for every change, a rollback context is created by default. This also happens to deletions in non-audited tables. Rollback contexts generate a bit overhead in the instance and, if not configured properly, this can lead to poor performance and even downtime of the instance. In this talk you will learn how to configure rollback contexts so that the...

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  4. 6. GenAI Controller in Practice
    Francois Cisier (Sulzer)
    26/10/2023, 11:20

    Join us for a practical presentation by Sulzer, a key player in the controlled rollout of GenAI Controller. Explore how this innovative technology is being put to the test and learn from Sulzer's experiences. We'll provide a firsthand look at real-world applications and discuss the potential of GenAI Controller. It's a chance to engage in meaningful conversations and gain valuable insights...

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  5. 7. Data Security and Privacy - New capabilities with ServiceNow Vault
    Markus Dillmann (ServiceNow Germany)
    26/10/2023, 13:30

    Markus Dillmann, Sr. Advisory Solution Consultant ServiceNow Germany, will explain some of the recently introduced privacy and encryption capabilities like CLEE, Secrets Management and the "Data Privacy" module, all based on the KMF. Additionally he'll cover the new "Zero Trust Access" that was introduced in Vancouver.

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  6. 8. Transform ERP, TODAY - Empowering the future of ERP operations with ServiceNow
    Dipesh Palatia (ServiceNow)
    26/10/2023, 14:00

    Dipesh Patalia, Sr. Solutions Executive ServiceNow, will explain some of the recently introduced Finance and Supply Chain capabilities focusing on Sourcing & Procurement Operations, Supplier Lifecycle Operations and Accounts Payable Operations. Additionally, he'll cover the challenges across organisations transforming to Clean Core for SAP migrations.

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  7. 9. Shaping SNUG's Future Together: Closing Thoughts
    All Participants
    26/10/2023, 14:30

    The SNUG community in Suisse Romande can be a platform for us to connect, exchange valuable information and to respond to issues as we have recently experienced ( the ServiceNow data leak by taking advantage of the "simple list widget", https://www.enumerated.ie/servicenow-data-exposure).

    Let's take a moment to discuss SNUG's future.

    We'll explore the types of events we should...

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  8. 10. Group 1
    26/10/2023, 15:00
  9. 11. Group 2
    26/10/2023, 15:30

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