Mr. Tegelaars will give a short overview of the Decision Support System
concept, its context, origin, history and present status, and describe
various types of DSS. He will then look at the application of information systems to library processes and practices, including successive levels of management. He will examine the issues and the difficulties surrounding the introduction and use of DSS in libraries and give examples of some applications. A number of research projects, carried out during the 1990s and sponsored by the European Union, to develop generalised DSS systems for use in libraries will be described.