GGUS Training for Supporters

Europe/Zurich
Rotunde-- (Forschungszentrum Karlsruhe)

Rotunde--

Forschungszentrum Karlsruhe

Torsten Antoni
Description
A training in techniques related to the GGUS portal, targeted at members of the EGEE / LCG support team.
  • Thursday, 10 November
    • 13:00 13:30
      Introduction
      more information
    • 13:30 17:00
      Presentation of the Support Infrastructure
      • 13:30
        The GGUS System 45m
        General information on how to use the GGUS system
        Speaker: Helmut Dres, Guenter Grein (FZK)
      • 14:15
        The TPM duties and tasks 45m
        Speaker: Mario David (LIP)
        transparencies
      • 15:00
        The VO TPM role 45m
        Speaker: Guido Negri (Atlas, INFN)
        transparencies
    • 15:45 16:15
      Coffee Break
    • 16:15 18:00
      Hands on GGUS

      Roleplay
      How to use the support system

  • Friday, 11 November
    • 09:00 12:00
      Hands on GGUS, cont'd

      Roleplay
      How to use the support system