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GGUS Training for Supporters

→ Europe/Zurich
Rotunde-- (Forschungszentrum Karlsruhe)

Rotunde--

Forschungszentrum Karlsruhe
Torsten Antoni
Description
A training in techniques related to the GGUS portal, targeted at members of the EGEE / LCG support team.
  • Thursday, 10 November
    • Introduction
      more information
    • Presentation of the Support Infrastructure
      • 1
        The GGUS System
        General information on how to use the GGUS system
        Speaker: Helmut Dres, Guenter Grein (FZK)
      • 2
        The TPM duties and tasks
        Speaker: Mario David (LIP)
        transparencies
      • 3
        The VO TPM role
        Speaker: Guido Negri (Atlas, INFN)
        transparencies
    • Coffee Break
    • Hands on GGUS

      Roleplay
      How to use the support system

  • Friday, 11 November
    • Hands on GGUS, cont'd

      Roleplay
      How to use the support system

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