Speaker
Mr
Campbell Kevin
(Logicalware)
Description
MailManager is an email response management product written in Python. It is
built on top of Zope and runs against an SQL database. The source code is
freely available under the GPL. MailManager is sold to customers either as
a web based application, an appliance server, or via support contracts.
Additionally, customers often pay for modifications of the software, which
are normally merged into the main development release.
Some of the main challenges for development include the additional overheads
of maintaining datasets for multiple revisions of the product for open source
users, and ensuring compatability with a large range of target platforms. An
international customer base requires i18n support throughout the product.
Additionally, continual feature requests need to be developed and managed
against the public release cycle.
The development process makes heavy use of a test based methodology. BuildBot
is used to run the test suite automatically on all supported platforms. Some
of this code is also reused in order to provide extensive runtime monitoring
of the product, and ensure it is functioning correctly.
Logicalware (the company behind MailManager) was one of the first companies in the
UK to receive VC funding for developing an open source product.
Author
Mr
Campbell Kevin
(Logicalware)
