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CERN video conference system is a complex ecosystem being used by most HEP institutes, together with Swiss Universities through SWITCH. At its core, it’s based on the Vidyo platform collaborative solution [1]. CERN on premise Vidyo infrastructure is made of more than 80 servers distributed all over the world, providing collaborative tools to HEP users. In numbers, about 10k meetings per month, peak of 500 users in a single meeting, maximum 1125 simultaneous users, 300 recording per month & around 50k guests users per month. As a proprietary platform, on its on premise version, Vidyo offers a very insuficient monitoring. In order to improve support to our user community together with a better understanding of the Vidyo platform for service managers and video conference supporters a set of tools to monitor the system has been developed keeping in mind simplicity, flexibility, maintainability and cost efficiency reusing as much as possible technologies offered by IT services: Elasticsearch stack, Influxdb, Openshift, Kubernetes, Openstack, etc. The result is a set of dashboards that greatly simplify access to information required by CERN IT helpdesk and service managers and that could be provided to the users. Most of the components developed are open source [2], and could be reused for services facing similar problems.
[2] https://github.com/CERNCDAIC/aggsvidyo & https://github.com/CERNCDAIC/resthttpck
Zoom webinar: https://cern.zoom.us/j/95826939099?pwd=ajRDSmk1OTBkWmtQeHcvRE1yczY5dz09
ID: 95826939099 Password: 12345