GGUS Training for Supporters

Europe/Zurich
Rotunde-- (Forschungszentrum Karlsruhe)

Rotunde--

Forschungszentrum Karlsruhe

Torsten Antoni
Description
A training in techniques related to the GGUS portal, targeted at members of the EGEE / LCG support team.
  • Thursday, November 10
    • 1:00 PM 1:30 PM
      Introduction
      more information
    • 1:30 PM 5:00 PM
      Presentation of the Support Infrastructure
      • 1:30 PM
        The GGUS System 45m
        General information on how to use the GGUS system
        Speaker: Helmut Dres, Guenter Grein (FZK)
      • 2:15 PM
        The TPM duties and tasks 45m
        Speaker: Mario David (LIP)
        transparencies
      • 3:00 PM
        The VO TPM role 45m
        Speaker: Guido Negri (Atlas, INFN)
        transparencies
    • 3:45 PM 4:15 PM
      Coffee Break
    • 4:15 PM 6:00 PM
      Hands on GGUS

      Roleplay
      How to use the support system

  • Friday, November 11
    • 9:00 AM 12:00 PM
      Hands on GGUS, cont'd

      Roleplay
      How to use the support system