HEPiX Workshop

Session

ITIL

29 Oct 2009, 14:15

Bldg. 66 Auditorium (Lawrence Berkeley National Laboratory)

43. ITIL’s roles and tools from a perspective of a Scientific Computing Centre

Mr Tobias Koenig (Karlsruhe Institute of Technology (KIT))

29/10/2009, 14:15

ITIL

The Karlsruhe Institute of Technology (KIT) was founded at 1st October 2009, merging the University of Karlsruhe and the Forschungszentrum Karlsruhe. As a first new organizational unit of the KIT the Steinbuch Centre for Computing (SCC) was established, combining the former Institute for Scientific Computing of Forschungszentrum Karlsruhe and the Computing Centre of the Technical University...

4. The FermiGrid Software Acceptance Process

Dr Chadwick Keith (Fermilab)

29/10/2009, 14:45

ITIL

The software acceptance process that is used by FermiGrid together with the operational experience of operating using this process will be presented.

8. ITIL at CERN

Dr Tony Cass (CERN)

29/10/2009, 15:15

ITIL

This talk will cover progress at CERN to improve service organisation throtugh adoption of ITIL principles.