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HEPiX Workshop

26–30 Oct 2009
Lawrence Berkeley National Laboratory
America/Los_Angeles timezone

Session

ITIL

29 Oct 2009, 14:15
Bldg. 66 Auditorium (Lawrence Berkeley National Laboratory)

Bldg. 66 Auditorium

Lawrence Berkeley National Laboratory

1, Cyclotron Road, Berkeley, CA, 94720 USA

Presentation materials

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  1. 43. ITIL’s roles and tools from a perspective of a Scientific Computing Centre
    Mr Tobias Koenig (Karlsruhe Institute of Technology (KIT))
    29/10/2009, 14:15
    ITIL
    The Karlsruhe Institute of Technology (KIT) was founded at 1st October 2009, merging the University of Karlsruhe and the Forschungszentrum Karlsruhe. As a first new organizational unit of the KIT the Steinbuch Centre for Computing (SCC) was established, combining the former Institute for Scientific Computing of Forschungszentrum Karlsruhe and the Computing Centre of the Technical University...
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  2. 4. The FermiGrid Software Acceptance Process
    Dr Chadwick Keith (Fermilab)
    29/10/2009, 14:45
    ITIL
    The software acceptance process that is used by FermiGrid together with the operational experience of operating using this process will be presented.
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  3. 8. ITIL at CERN
    Dr Tony Cass (CERN)
    29/10/2009, 15:15
    ITIL
    This talk will cover progress at CERN to improve service organisation throtugh adoption of ITIL principles.
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