28–30 Jan 2019
CNR
Europe/Zurich timezone

SWITCHdrive: Concerns and expectations of our S&S service

29 Jan 2019, 16:45
10m
CNR

CNR

National Research Council - Piazzale Aldo Moro 7, 00185 Roma, Italy
Presentation CS3 Community Site Reports Site reports

Speaker

Mr Urs Schmid (SWITCH)

Description

SWITCHdrive is the sync & share service for universities and other institutions of higher education in Switzerland. We are using a branded version of ownCloud V10 which runs ontop of our IAAS offering (SWITCHengines) based on OpenStack/Ceph and are serving nearly 30’000 users at 43 institutions.

I will present how the service evolved since its start 5 years ago and point out, what have been (and mostly still are!) the biggest concerns of our customers and users when they use SWITCHdrive. In fact, our customers - which are the IT managers of the Swiss universities - have a completely different view about these concerns than our users - which are the members of the Swiss universities, so mostly employees and students.

I will show our plan how to solve this dilemma and will give a short summary of our cloud survey from fall 2018 that involved all Swiss universities and which produced some surprising results.

Author

Mr Urs Schmid (SWITCH)

Presentation materials