Speaker
Mr
Dennis van Dok
Description
We've operated data center hardware from various major vendors in the last two decades. For most systems we took out expensive support contracts for three to five years so defective hardware (memory, hard drives, motherboards) would be replaced in one business day.
In recent years we have been noticing a considerable drop in the quality of delivering this support, where suppliers were unable to fulfill their obligations on time for various reasons.
We'll discuss the probable causes behind this decline, the implications for our operations, and the way we can address this going forward.
| Desired slot length | 8 |
|---|---|
| Speaker release | Yes |
Author
Mr
Dennis van Dok
