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HEPiX Spring 2012 Workshop

23–27 Apr 2012
J. Heyrovsky Institute of Physical Chemistry
Europe/Prague timezone

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Session

Business Continuity

BusCont
25 Apr 2012, 14:00
J. Heyrovsky Institute of Physical Chemistry

J. Heyrovsky Institute of Physical Chemistry

Dolejškova 2155/3, 182 23 Prague 8, Czech Republic

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  1. 7. Status of CERN Business Continuity
    Wayne Salter (CERN)
    25/04/2012, 14:00
    Business Continuity
    This talk will give an overview the status of business continuity at CERN currently and explain the steps that are planned to improve on this.
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  2. 4. Business Continuity Efforts at Fermilab
    Dr Keith Chadwick (Fermilab)
    25/04/2012, 14:30
    Business Continuity
    Business Continuity Efforts at Fermilab
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  3. 30. ITIL and Business Continuity (Service Perspective)
    Dr Patricia Mendez Lorenzo (CERN)
    25/04/2012, 15:00
    Business Continuity
    Based on ITIL best practices, the support of the overall business continuity is ensured by managing and controlling the risks that could seriously affect the corresponding services. The identification of the risks and the provision of measures to mitigate or eliminate the threats in the system will play an important role in achieving the level of service required to ensure the business...
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  4. 41. Change Control at RAL
    Dr John Gordon (Particle Physics)
    25/04/2012, 16:00
    Business Continuity
    In 2009 the RAL Tier-1 introduced a formal change control process as a means of driving cultural changes in the way we tested and deployed new services. Although designed from the bottom up, a mid term review found remarkable similarity with the ITIL model for change management. This talk describes how the process evolved, its impact on team culture, considers outcome metrics and discusses the...
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