Description
The User Support Advisory Group meets monthly (by telephone) to examine and consolidate requirements from all relevant parties related to the future of Global Grid User Support (GGUS).
The EGEE'08 conference is an opportunity for a face2face interaction between GGUS developers', Operations Coordination Centre (OCC), NA4, VOs, ROCs and Sites' experts.
The GGUS Assessment milestone,
The after-math of GGUS 7.0 Release, especially direct routing of ALARM and special TEAM tickets to Sites,
The next steps of the GGUS Plan in EGEE III (new functionality enhancement or new development?),
will be discussed.
Detailed agenda in :
http://indico.cern.ch/conferenceDisplay.py?confId=41255