Description
The long-term success of Grid computing does not depend only on functionality and resource availability. During EGEE it has become progressively clearer that committed user communities ask for a dependable computing environment allowing to expand the scope of their research. New communities are very interested to move to the grid if this can be done non-disruptively and progressively. Applications will use Grid for a fraction of their computing. Progressive adoption means that the application can scale up the usage alongside the investment requirement: asking upfront for large investment (in training, in application porting, etc...) is not the correct strategy. Finally (at least at very high-scale in terms of number of users or required resources) new problems for supporting established communities are being faced and we will discuss new issues are being tackled. In this session we will review several initiatives (including success stories) in the area of user and application support