A retrospective view of the transition from Vidyo to Zoom platform.
As ATLASSIAN is changing its product offering, DESY has started to evaluate alternatives to the products from the firm's product portfolio.
For the field of repositories and CI/CD software development, a suitable replacement for Jira Software/Bitbucket/Bamboo was found in gitlab.
This talk will outline the pilot project, the current production system and the offering we make to users to...
In late 2020, CC-IN2P3 decided to look for a service desk ticketing system as an alternative to OTRS.
During last winter we carried out a search for a new candidate and chose Zammad.
We transitionned to Zammad in summer and are now decommissionning OTRS.
This talk will present the features offered by Zammad and the lessons learned from that transition.
Last year we deployed a new automated backup and recovery setup for the Database on Demand Service at CERN. This setup comprises of 2 services-
1. Backup service - Stores encrypted and zipped backups of all DBOD production instances to EOS storage.
2. Restore service - Continuously restores and tests connectivity of snapshots of all production...
The Weblecture service is in charge of capturing, processing & delivery CERN productions: e-learning, Computing Seminars, Conferences, Outreach events, CERN related communication e.g. DG, HR, Staff association, etc.. Tightly linked to Webcast and Videoconference services from which most AV content is provided. The services delivers AV content on different formats so our community can watch...
DESY's current user registry is about to retire. During its
use boundary conditions have shifted, the user groups have
become more heterogeneous and in addition to collaborations
with stable memberships the photon science community brought
a higher rate of fluctuation of IT users. The successor in-
corporates those changes and delivers functionality based
on Oracle's database (database,...