User Support Workshop for VOs

Session

Presentation of the EGEE User Support Infrastructure

0

1 Mar 2007, 14:00

Forschungszentrum Karlsruhe

Description

An overview of the EGEE user support infrastructure will be
given, describing the users and the supporters view of the
system.
A live demo of the system will also be included in this session.

0. Welcome and introduction

01/03/2007, 14:00

1. Overview of the EGEE support infrastructure

01/03/2007, 14:15

2. Live demo of the user support portal

01/03/2007, 14:45

3. Discussion

01/03/2007, 15:15