Emergencies
For any EMERGENCY, CALL the CERN fire brigade at
+41 (0)22 767 44 44 or, from a CERN phone : 7 44 44.
General services
- Restaurant open every day from 6.30 till 20.30 (building 501)
- Coffee, drinks and snack distributors (various places on the site)
- News stand with basic post office services Monday to Friday (building 500)
- Bank with ATM (building 500)
Wi-Fi access
EDUROAM
If you have an EDUROAM certificate, you can connect your mobile devices on eduroam Wi-Fi network.
Standard access
If you don't have an EDUROAM certificate, you can connect to the CERN wi-fi with all your mobile device. Registration is mandatory in this case.
By registering a device, you agree to follow CERN computing rules.
Make sure your device has all recent updates and that an anti-virus is running on it. As a precautionary measure, any device considered vulnerable or contaminated will be disconnected from the network.
- Select CERN Wi-Fi network (do not select CERN-Visitors* as it may not be available everywhere at CERN or limit internet access)
- Open a browser to display the registration form
- Enter your personal information (name, mail, phone)
- Indicate Sparks! as your reason to request access
- Indicate Lila Mabiala as the contact person at CERN
- Your device MAC address (your network interface unique id) should be filled automatically
Lila will be informed of your request and will approve it as quickly as possible. Send a mail to Lila should your request not be approved or if you experience problems. Note that on some devices, a complete reboot may be needed for the connection to work.
* should you have started to connect to CERN-Visitors network, you access to standard CERN Wi-Fi may be blocked. Contact Lila at +41 75 411 3074 or Lila.Mabiala@cern.ch for assistance.
More information on CERN IT Department website.
Printing at CERN
Go to https://cern.ch/printservice to identify your nearest printer.
- Windows: you can install a printer via https://cern.ch/printservice
- Linux: lpr -P "Printer Name"
- Mac OSX: you can install a printer via https://cern.ch/printservice
